To login
1. Go to the LearnerHSCNI learner portal login page and click one of the login options shown below.
2. Enter your login details and click Log in.
3. This will take you to the Two-factor authentication page, where you will need to set up MFA. Choose a verification method from the options and click Setup next to your method of choice.
Authenticator App setup
1. If you choose to set up MFA using an Authenticator app, you will need to install one and then scan the QR code shown below.
3. Once you scan this, the Authenticator app will provide you with a code. Click on the Enter verification code button and enter the code in the field below.
4. Then click Verify code.
5. You will then be taken to a page that confirms the MFA setup is complete. Here you will be able to see a list of recovery codes for your use, if you are unable to provide a verification code when logging in at some other time. Make a note of these codes and then click Finish.
6. After you click Finish, you will be logged in automatically.
7. The next time you log in, you will have a verification code sent to your authenticator app. The page below will also be displayed. Enter the code in the Verification code field below and click Verify code.
8. This will log you in and take you to the landing page.
SMS setup
1. If you choose SMS Setup, you will be taken to the below page. Enter your mobile phone number and click Send verification code.
2. A verification code will be sent to the mobile number you have provided. Enter the code in the Verification code field as shown below and click Verify code.
3. You will then be taken to a page that confirms the MFA setup is complete. Here you will be able to see a list of recovery codes for your use, if you are unable to provide a verification code when logging in at some other time. Make a note of these codes and then click Finish.
4. After you click Finish, you will be logged in automatically. The next time you log in, you will be sent a verification code to the mobile number you used to set up the MFA and the below screen will appear.
5. Enter the verification code received to your mobile phone in the Verification code field. Then click Verify code. This will log you in and take you to the landing page.
Email setup
1. If you choose Email Setup, you will be taken to the below page. Enter the Verification code sent to your email in the the field shown below.
2. Then click Verify code.
3. You will then be taken to a page that confirms the MFA setup is complete. Here you will be able to see a list of recovery codes for your use, if you are unable to provide a verification code when logging in at some other time. Make a note of these codes and then click Finish.
4. After you click Finish, you will be logged in automatically. The next time you log in, the below screen will be displayed.
5. Enter the Verification code sent to your email address in the Verification code field. Then click Verify code. This will log you in and take you the landing page of the LearnHSCNI learner portal.