Team leaders are able to access and view certificates for members of their team in the LearnHCNI learner portal.
To access a team member's certificate
1. Log into the LearnHSCNI learner portal.
2. On the landing page, on the top right where your name is displayed, click the profile icon.
3. In the drop-down menu, click My team.
4. On the Team leader dashboard, in the Team members section, click on the team member whose information you wish to view or search for them using the search box.
NOTE: When using the search box, no options will appear due to GDPR. Therefore, ensure that the username or email address is spelt correctly to receive search results.
5. On the Team member details page, in the Certificates section, all certificates awarded to this team member are displayed.
6. To show the status and more details of a certificate, click the arrow next to the title of the certificate.